Amber Albers, due to continuous losses, has decided to clear out its inventory at a loss and is now focusing on online sales of children’s beds within the United States. To help customers quickly understand order, logistics, and after-sales information, we have compiled the following frequently asked questions.
I. Do you support international shipping?
No. We only offer domestic shipping within the United States and do not currently support international shipping or forwarding addresses.
II. How long does it take for my order to ship?
All orders are processed and shipped on the same day to ensure a fast logistics process.
III. How long does shipping take?
Generally, shipping takes 2 days. Actual delivery time may vary slightly depending on weather or logistics conditions.
IV. Which logistics companies do you use?
Our main logistics partners include:
USPS (United States Postal Service)
FedEx
UPS (United Parcel Service)
V. What is our return policy?
We support a 30-day return policy. Eligible returns will be refunded within 3 days of approval.
VI. How do I contact customer service?
For any questions, please contact us through the following methods:
Email: amber.albers@silenttab.shop
Phone: 863-258-0909
Address: 371 Audubon Oaks Dr, Lakeland, FL 33809
VII. What products do you mainly sell?
We only sell children’s bed-related products, and all items are clearance sales.
